Browse docs
How do I use Pactify Bulk History Sync?
Updated 2026-11-05
Steps
- Confirm platform and planChatGPT, Claude, or Gemini on Starter with Notion or Capacities connected for cloud writes.
- Open Sync → Bulk History SyncTop-right Sync (Badge → Sync → Export) → scroll to Bulk History Sync.
- Choose Incremental or Full SyncExact labels: Incremental or Full Sync (not “Incremental Sync” / “Full Sync Mode”).
- Click Start Bulk SyncWatch the progress window (badge shows Incremental or Full Sync). Prefer Stop over killing Chrome to halt.
Where to click
Top-right Sync → Bulk History Sync → Incremental or Full Sync → Start Bulk Sync.
Mode labels (exact)
| Option | Subtitle in UI |
|---|---|
| Incremental | Stop automatically when reaching already-synced conversations (about the latest ~200 not-yet-caught-up chats) |
| Full Sync | Sync all conversations regardless of existing pages |
Synced in progress means newly written this run; Skipped means already aligned—not a failure. Prefer the Bulk window for large catch-up jobs instead of opening dozens of tabs (lower rate-limit and lock-conflict risk).
Who can use Bulk
| Requirement | Detail |
|---|---|
| Platforms | ChatGPT, Claude, Gemini only |
| Plan | Starter |
| Free | “Bulk History Sync is available on the Starter plan.” + Upgrade → |
| Runtime no permission | Toast: Bulk sync requires a Starter plan. Visit pactify.io/upgrade to unlock. |
| Wrong platform | No Bulk section, or: Bulk sync is currently only supported on ChatGPT, Claude, and Gemini. |
| Capacities destination without token | Connect Capacities with your API token before starting bulk sync. |
Successes upsert Chats. Export alone does not.
While Bulk runs — edge cases
| Situation | What you see | What to do |
|---|---|---|
| Server pacing / rest | Progress pauses (“resting”); extension alarm resumes later (can be tens of minutes) | Leave Chrome / the extension running—don’t force-quit; Resume may appear but auto-resume is normal |
| Closing the progress window | May still continue when the rest alarm fires | Use Stop if you intend to cancel; closing the window ≠ Stop |
| Incremental consecutive skips | Skipped count can reach ~10 (≈5 per list segment: pinned vs recent) | Not a bug—each segment stops after ~5 already-synced skips so the other segment isn’t missed |
| Rate limit / empty extract on a chat | Failed / skipped counters rise; may pause | Retry later or open that chat and Sync once manually |
| Platform rate-limit dialog | Bulk may pause while the site blocks automation | Dismiss the site dialog; wait; restart Bulk if needed |
| Gemini sidebar list empty / incomplete | Few or no chats discovered | Refresh Gemini, keep the sidebar open with the list visible, then Start Bulk Sync again |
| Very long ChatGPT chats | Scroll phase less likely to time out early; fewer same-tab Auto-Sync lock fights | Leave the Bulk window running; avoid hammering the same chat in other tabs |
Quotas / plans: Plans & quotas. Capacities token: Connect Capacities.
Frequently asked questions
Why did Bulk History Sync skip some chats?
Incremental counts consecutive already-synced skips per sidebar segment (e.g. pinned vs recent), about five each—total near ten is expected.
What does Skipped mean?
Incremental mode stops a list segment after about five already-synced skips. Pinned and recent segments are counted separately, so Skipped can reach about 10 without being a bug.
Can Bulk History Sync backup my ChatGPT history?
On Starter for ChatGPT, Claude, or Gemini: yes—Incremental or Full Sync walks sidebar history into Notion/Capacities and the local Search index. Perplexity, Grok, and Copilot have no Bulk.